PAYMENT POLICY

• Listed prices are per person and do not include sales tax.

• Parties of 20+ will be required to provide a 30% down payment on top of the $150 booking fee for their event.

• Parties of 20+ will have an automatic gratuity of 18% added to their bill.

• Parties of 20+ will be required to finalize their menu when booking.

• Our service charge and deposits are non-negotiable. 

• Invoice will be emailed to and paid by the host who booked the party. We cannot charge guests individually.

• Invoice must be paid at least 1 week before your event otherwise we reserve the right to cancel.

• If invoice is not paid at least 1 week before your event, an automatic 20% gratuity will be added to your bill.

• The event must start at the scheduled time. After 30 minutes delay, the customer will be charged $50 every 30 minutes.

• An automatic gratuity of 18% will be charged on all major holidays.

• Prices ARE subject to change on highly requested holidays like Mothers day, Father's Day, New Years Eve, and Valentine's day.

• Christmas Eve and New Years Eve  have a $1,500 minimum for us to come out.

CANCELLATION POLICY

• The client may cancel the event at any given time after booking; however, doing so will forfeit any deposits made to New Age Hibachi, LLC. 

• If client provides wrong or incomplete address, causing our team shows up to the wrong place, the event will automatically be cancelled . 

• All payments are final. No refunds of any kind will be given.

• Rescheduling policy: We require a minimum of 14 days notice in the event you need to reschedule. Any request to reschedule within 14 days before your event will not be refunded and you will need to pay for a new date on the calendar.